Tenants

Overview

Why Rent from MJC?

Our tenants are the foundation of the business of property management, and we do our best to provide a happy leasing experience that is within our control. This includes prompt responses to questions, maintenance requests and emergency situations. We strive for accuracy in accountings & accountability within the scope of Fair Housing.

Rental Requirements

Get more information on rental requirements before submitting a rental application, Click Here

Experian RentBureau Information

Get “credit” for paying your rent on time! Click Here

Things To Know Before Move-Out

Please read carefully for a smooth transition and return of security deposit. Click Here

Notice To Vacate

This Notice to Vacate form is to be submitted thirty (30) days prior to move-out date. Click Here

Testimonials

We leased a house through Billy and Mae who manage this house. Their professional support and services are outstanding which allow us to always have a comfortable stay. We are sure that they are great partners for any real-estate needs up to your full satisfaction.

~ Mitsuhiro M.

MJC Property Management has made our leasing experience easy and painless. Mae and Joyce have been very professional and super friendly. In addition, they are prompt in responding to any questions or issues we may have. It is a pleasure to be their tenants and it will be a pleasure to have them as our agents when we are ready to purchase our home.

~ Juvenal A.

We’re happy with the service provided by MJC Property Management. When we need repairs, they provide fast & effective services. So, we’ll continue to stay with MJC Property Management.

~ Arturo C.

FAQs

Where can I find a rental?

- Our rentals are listed on our Web site as well as on Craigslist, Trulia, Zillow, Apartments.com and many other Web sites.

How do I apply for a rental?

- The most efficient way is to apply online. Each listing has an Apply Online button or link. To process an application, an application fee must be submitted in advance for each tenant over the age of 18. You can either Pay Online by credit card or give a check to our staff at the time of house showing.

When will I hear from you once I submit my application?

- If you use our online application process, we will be able to communicate with you more quickly and more often. If you personally submit your application, please be sure to include an email address as it is much easier to acknowledge receipt of your application or provide you with an update via email. We will email or call to acknowledge receipt of your application within a day or two. Once your application is in process we will contact you either by phone or email as needed. We need one primary contact per household. We cannot call every applicant in each household.

How do I communicate with you during the application process?

- We prefer that you email us at info@mjcproperty.com. We will reply within one business day. We normally will only communicate with one applicant in your party or family. You can also call our office at (408) 490-4746 during office hours Monday – Friday 9:00am – 6:00pm.

How do I pay my rent?

- Rent is due on the 1st of each month and is considered late on the 5th. Late fees are applied to all payments that are received in our office after the start of business on the 5th. You can pay your rent online by click pay rent online on your tenant portal. Or, you can pay rent by cash at 7-11 or ACE using the Electronic Cash Payment feature.

How do I make a request for a maintenance problem?

- You can submit an online maintenance request form on your Tenant Portal or call us at (408) 490-4746 Monday - Friday 9:00am – 6:00pm. For emergencies, our staff can be reached by cell phone.

What do I do if I need to move out?

- It is required that you provide a full 30-day notice in writing to us. The Notice to Vacate must be received in the office 30 days before the end of the lease term. You can email or mail this notice to us or drop it off at our office. You also need to schedule a move-out walk-through with our office after you move out. You can find some helpful information in the Things To Know Before Move-Out.

Can I build up my credit by renting?

- Yes. You can get credit for paying your rent on time! Experian RentBureau includes rental payment information in their credit check report which benefits the tenants who pay their rent on time. Please refer to Experian RentBureau Information for better understanding.

Pay Your Rent Online

Benefits

Once you’ve signed up, you can:



 

• View and pay your bills anytime (24/7)
• View and pay your bills from anywhere (any computer with an internet connection)
• Set up an automatic payment
• Sign up for automatic reminder emails
• Review your payment history

 

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...



Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Maintenance Requests