Owners

For the past few decades, we’ve been honored to represent the owners that entrusted us in managing their investments. We believe in treating the owners’ properties like our own with professionalism, honesty and integrity. We recognize the excellent service and communication is the foundation which forms long term relationships and referral business in a competitive market like the Bay Area. We have formed long term relationships with vendors who provide services and needed maintenance to our homes, so that owners can depend on quality services at competitive prices. We are always working towards increasing profitability while providing excellent service at a competitive price.



We are also the only property management and real estate company with staff on board who are certified by Build It Green and Building Performance Institute. We offer advice to make your investment properties Go Green which translates to saving water, energy, resources, and your money.

Why Property Owners Trust MJC Property Management with Their Properties?
High Standards

We understand that property owners have entrusted us with a valuable asset and major investment. Our goal is to maintain the property and increase the investment value based on the highest achievable standards in accordance with the Property Management agreement with the owner, followed by continued and regular communications. Why property owners trust MJC Property Management with their properties?

• We make a DIFFERENCE!
  Professionalism, Honesty, Trustworthiness, and Friendliness are four pillars that best depict how we conduct our business and strive for excellence. We have the right people with the right attitude and skills to make a difference. Base on not only what you read here, but also what our owners and tenants say about us in their testimonials.
• We go extra MILES!
  We market the property on craigslist.com, Trulia, Zillow, Hotpads, and through the property management website, Appfolio which advertises to over 40 popular Rental and Classified Websites that generate lots of leads and online applications.
• We keep your rent CURRENT!
  We work with you and provide the most current rental comps for the area and always take the current market rates into consideration.
• We save you TIME!
  We handle all calls and emails and show your property 7 days a week to prospective renters so you don’t need to worry about it. We handle all HOA letters and notices or even HOA fee payment for you and respond in a timely manner.
• We find the right TENANTS!
  We carefully review all applications to get the best tenants for you. We check credit, rental history, verify employment and income and even references to make sure only qualified tenants move into your property.
• We keep rent payments SIMPLE!
  Our tenants can pay rent online via Tenant Portal or make cash payment at 7-11 or ACE stores using the Electronic Cash Payment feature that we provide.
• We protect your INTEREST!
  We complete a full walk-through review of the property with pictures and a written report of the current condition of the property to protect your property. We also arrange and conduct an annual onsite inspection with picture documentation.
• We keep it GREEN!
  Go Green is not only what we believe in, but also we act on it. We have certified GreenPoint Rater staff to make your house Green. Moreover, we strive to make the entire rental process paperless for Green.
• We do the WORK!
  We arrange and oversee all maintenance and repairs. All our vendors are experienced and trustworthy; and we guarantee they will treat your property as if it were their own.
• We keep you INFORMED!
  Our state-of-the-art property management software offers web-based owner portal which allows you to access your statements and history using a computer or mobile devices anywhere, anytime.
  
  

Your best interests are uppermost in all our endeavors and we look forward to a long and mutually beneficial relationship with you.

Our complete services include but are not limited to:

• Maximizing the net income of your investment
  We negotiate lease agreements and terms with tenants after a careful research of the current market rates to ensure your income maximization.
• Comprehensive Marketing & Advertising Program
  With an advance technology system we’ve invested in, we are able to post & advertise your property across multiple advertising media and many rental sites on the internet.
• Effective Credit, Income, Rental & Criminal Screening
  We make every effort to find tenants who will pay rent on time and will take good care of your property. We verify the income of all applicants to ensure they can afford the rent. We also verify their rental history and run credit as well as criminal background checks on all tenants.
• Protecting Your Property
  We perform detailed move-in and move-out walk-through to ensure satisfactory conditions of your property. We also inspect all properties on a regular basis to ensure they are well maintained by the tenants.
• Rent & Security Deposit Collections
  We collect security deposits and rents for you with professional accounting procedures.
• Maintenance Coordination
  We schedule required maintenance and necessary repairs to keep your property in a good condition. Our tenants can also submit maintenance requests online to allow us to take prompt actions to fix property-related issues.
• Online Accounting & Financial Reporting
  We utilize an advanced property management system to provide our property owners with online access to view owner statements and year-end tax statements in owner portal to allow you the access anywhere, anytime. We also distribute rental income to owners via electronic payments (ACH).
• Good landlord/tenant relations
  We maintain a good and long-term relation not only with you but also your tenants to keep a steady source of income for you.

~ Kay T.

We purchased two houses as investment through Billy and Mae who now manage those houses as rental properties. Since then, we’ve always received caring and professional services from them. Trust Billy and Mae as they are your go-to persons for all real-estate needs and they always go extra miles for their customers.

~ David T.

We have known Billy Chiang for many years and have been using him to exclusively manage our Bay area rentals. Billy does a good job screening and finding suitable tenants for our properties. He also goes the extra mile to find reasonable priced and efficient handyman whenever needed which is sometimes very difficult in a busy market. We have no hesitation in recommending MJC Property Management who does an amazing job.

~ Mei & Cheng Z.

Mae and Billy are consistently responsive to my needs, no matter how big or small the request, and take full ownership to follow through from beginning to the end until each issue is resolved to my satisfaction. Their open, direct, and honest approach makes it easy for me to work with them, and most importantly, I know that I can leave my property under their good care without any worries. As long-time residents of the Silicon Valley, Mae and Billy have a deep understanding of the ever-changing local real estate market to represent their clients' best interests at all times. I would highly recommend MJC Property Management for professional property management services!

~ Jeff C.

Billy and Mae have extensive knowledge about the local rental market. They are well connected, very resourceful, and can often find good local deals to save us money in purchasing furniture for our real estate needs. They pay attention to details, understand people, and can often make optimized recommendations that have everyone's best interest satisfied. They treat people with respect and professionalism. The have great communication skills and are very responsive. They are dedicated to their work and are trustworthy. I would recommend them to our friends.

~ Christine L.

Billy was a tremendous help in finding us a home that was within our budget and we had been looking for. He was very professional in his approach and all the way through to the end. He made it so easy for us and kept us up to date on everything. The whole buy process was completed clean and smooth, he did such a great job! We even decided to ask him to manage the property later. He arranged for and handled everything. Billy is a pleasure and wonderful to work with!

~ Sam and Yan J.

Why do I need to use a professional property manager to handle my property?

Peace of mind: Having a Property Manager handling the details of managing your rental home allows you to have peace of mind and focus your time and talents on other matters instead of worrying about your rental property.

How do you find qualified tenants?

- We are dedicated to finding and securing most qualified tenants for your property. We can quickly and professionally advertise your properties on our Web site, Craigslist, Trulia, Zillow, Apartments.com and many other Web sites. We screen applicants carefully to make sure only most qualified tenants move into your property. Our effective marketing and leasing strategies result in much shorter vacancy time.

How do tenants pay rent?

We have an advance property management system which allows prospective tenants to apply and pay application fee online which can expedite our screening process. Our tenants can also pay rent online or use the electronic cash payment feature to pay rent at 7-11 which can drastically reduce the rental payment turn-around-time.

Who pays for advertising?

We do. The online advertising is part of our property management service provided to you free of charge! Our online advertising is very effective and attracts lots of leads and inquiries from prospective tenants.

How do you screen prospective tenants?

Our screening process includes running credit reports, eviction check and criminal history background search. We further interview potential tenants by phone or in person and check references. We also verify their employment & income, financial and rental history.

How do I receive the owner statement and monthly rent?

- We use electronic payments (ACH) to deposit monthly rent directly into your bank account. Owner statements are available online on the owner portal and you can have 24/7 access. The statements are easy to read and provide you with a quick snapshot of your property details for any month.

When do I get paid?

You will receive the rent after the 10th every month. Rents are due on the 1st of each month with a four-day grace period. We need to make sure all rent checks are cleared and all bills are paid before we disburse the rent to you.

What if the tenant stops paying?

If the tenant’s rent is not received when the grace period expires, our staff will start calling the tenant who is late. If the rent payment is still not received afterwards, we’ll send out a notice to the tenant and notify our owner of the action taken and discuss further actions.

Who holds the security deposit?

We hold the security deposit in a trust bank account. One of the reasons that tenants come to a property management company is that they know their security deposit is being safely held by a third party. This practice can minimize the dispute between homeowners and tenants and provide peace of mind to a homeowner like you.

How do you maintain my property?

On a regular basis, we conduct visual inspections and perform preventive maintenance of your property as needed besides checking with tenants on any potential property-related issues. For instance, we’ll have the gutter cleared before the rainy season and the fire extinguisher serviced annually to maintain and protect your property.

For all maintenance needs, we create electronic work orders and address property repair and maintenance issues immediately.

Where do you post rental properties?

We post on to the following Web sites:

Our website

Craigslist.org

Zillow.com

Trulia.com

Apartments.com

Rentbits.com

RentalHomesPlus.com

FreeRentalSite.com

Rentmyhome.org

Oodle.com

Condo.com

RentalAds.com

HomeTownRent.com

HotPads.com

RentJungle.com

Apartmentlist.com

Rentlinx.com

RentalHomePros.com

Did you know that you can now access your owner statements online?



Benefits:

 

• Concise statements covering the performance of your property for the previous month
• All data on your property is stored in a state-of-the-art data center
• Access information about your property 24/7
• Access information about your property from anywhere with an internet connection

 

How it Works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.



Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.